Job Duties and Responsibilities 

  • Assists outside sales personnel by processing priority transactions.
  • Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
  • Close new accounts by answering telephone, and e-mail inquiries; verifying and entering information.
  • Fills orders by transferring orders to fulfillment; communicating expected delivery date.
  • Develops accounts by checking customer’s buying history; suggesting related and new items; explaining technical features.
  • Establishes and maintains customer relationships, communications with customers and co-workers to provide technical information.
  • Participates in training opportunities to enhance and maintain personal and product knowledge.
  • Gains familiarity with the day-to-day operations of the business.
  • Performs project management on job quotes and open orders.
  • Provides follow-up for customer quotes and lost sales.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications/Experience 

  • Strong industry and product knowledge
  • Minimum 5 years’ experience
  • Exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
  • Consider all aspects of selling including: vendor relationships, profit and loss concepts, long and short term goals of the company.
  • Prioritize and manage multiple tasks and deadlines.
  • Communicate effectively to customers and employees.
  • Assess & respond to customer needs.
  • Perform basic mathematical calculations required to accurately complete assigned tasks (e.g. margins)
  • Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action.
  • Computer proficiency for data entry and utilization of Microsoft Office applications.

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PERSONAL INFO


Are you legally eligible to work in Canada?* yesno
Are you 18 years or older?* yesno
Are you willing to relocate?* yesno

EDUCATION

High School Diploma
College Diploma
Trade Certification
University Degree
Other certification, courses
Bilingual French
Other Languages

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I hereby declare that the foregoing information is true and complete to my knowledge. I understand that a false statement may disqualify me from employment, or cause my dismissal.

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