DUTIES & RESPONSIBILITIES

  • Provide correct parts to mechanics for shop work orders
  • Keep parts room in order
  • Sourcing parts from aftermarket vendors
  • Respond to customer inquiries for parts sales
  • Drive sales growth by cross-selling, add on sales and exceptional customer service.
  • Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed.
  • Document customer quality issues as they arise and work with the team to resolve issues in a cost effective and expeditious manner.
  • Utilize company information systems to process orders timely and accurately.
  • Other duties as assigned by the manager.

REQUIRED EXPERIENCE, KNOWLEDGE & SKILLS

  • 1-3 years parts experience.
  • Willingness to learn and become knowledgeable with our products and services.
  • A great mix of technical skills, customer management and an ability to close the sale.
  • Experience troubleshooting mechanical systems a plus.
  • Excellent attention to detail, strong work ethic and great attitude.
  • Experience working with high volumes of product.
  • Ability to work independently with an ability to multi-task and prioritize.
  • Excellent verbal and written communication skills.
  • Adept at working with urgency and deadlines.
  • Follow-up skills.
  • Strong analytical skills.

If you are looking for a rewarding, challenging and fun career, are results driven, motivated and anxious to become part of a dynamic team then Gincor is looking for you!

Gincor offers a challenging, innovative, fast-moving environment with career advancement opportunities, competitive overall compensation and benefits package. We are an equal opportunity employer and value diversity and a safe and respectful workplace. Please contact HR should you require special accommodation with the application or interviewing process.

We thank all applicants. Those selected for further consideration will be contacted.

 

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