DUTIES & RESPONSIBILITIES
- Provide correct parts to mechanics for shop work orders
- Keep parts room in order
- Sourcing parts from aftermarket vendors
- Respond to customer inquiries for parts sales
- Drive sales growth by cross-selling, add on sales and exceptional customer service.
- Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed.
- Document customer quality issues as they arise and work with the team to resolve issues in a cost effective and expeditious manner.
- Utilize company information systems to process orders timely and accurately.
- Other duties as assigned by the manager.
REQUIRED EXPERIENCE, KNOWLEDGE & SKILLS
- 1-3 years parts experience.
- Willingness to learn and become knowledgeable with our products and services.
- A great mix of technical skills, customer management and an ability to close the sale.
- Experience troubleshooting mechanical systems a plus.
- Excellent attention to detail, strong work ethic and great attitude.
- Experience working with high volumes of product.
- Ability to work independently with an ability to multi-task and prioritize.
- Excellent verbal and written communication skills.
- Adept at working with urgency and deadlines.
- Follow-up skills.
- Strong analytical skills.
If you are looking for a rewarding, challenging and fun career, are results driven, motivated and anxious to become part of a dynamic team then Gincor is looking for you!
Gincor offers a challenging, innovative, fast-moving environment with career advancement opportunities, competitive overall compensation and benefits package. We are an equal opportunity employer and value diversity and a safe and respectful workplace. Please contact HR should you require special accommodation with the application or interviewing process.
We thank all applicants. Those selected for further consideration will be contacted.
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