Built for Durability,
Backed by Warranty

Comprehensive Coverage, Every Step of the Way.

Built for Durability, Backed by Warranty

Comprehensive Coverage, Every Step of the Way.

Warranty

Quality Coverage

Gincor offers selective warranty protection programs for our diverse product offerings. Our products are designed with experience and engineered to last.

  • Extended coverage included
  • Comprehensive parts protection
  • Quick claims process
  • Nationwide service network
  • Quality replacement parts
  • Peace-of-mind coverage
  • Boosts resale value

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Registration, Surveys, Policies, and Claims

Online Warranty

Van Bodies

Live Bottom Trailers & Truck Mounts,
Equipment Trailers

Snow & Ice

Dump Bodies

JC Series Trailers

Decks

GINCOR WERX WARRANTY

Customer Care

GINCOR Werx delivers uncompromising reliability through state-of-the-art manufacturing. And when issues arise, our robust GINCOR Werx warranty is there to support you every step of the way.

most popular questions

Frequently Asked Questions

If you have any additional questions or concerns, please don’t hesitate to reach out to our Customer Service team for further assistance.

GINCOR Werx provides a standard warranty that covers manufacturing defects for a specified period from the date of delivery. The warranty period can vary based on product type and specific contractual agreements. For more detailed information, please refer to your warranty documentation or contact our Customer Service team.

Our warranty generally covers the main body, frame, and other structural components related to manufacturing defects. Certain items, such as wear-and-tear parts and consumables, may not be included. We recommend reviewing your product-specific warranty guidelines to understand exactly what is covered.

To submit a claim, gather all relevant documentation (including your product’s serial number, purchase date, and any maintenance records) and contact our Warranty Support team. We will guide you through the process, which includes providing a detailed description of the issue and, if applicable, photographic evidence.

Any unauthorized modifications or repairs performed without GINCOR Werx’s approval may void the warranty. If you need to alter or upgrade your product, please contact our Technical Support team for guidance on approved modifications to ensure your warranty remains valid.

Yes, we value your feedback and strive to continually enhance our products and services. To help us improve, we offer a brief Customer Satisfaction Survey. Your feedback helps us ensure that we maintain the highest standards of quality and customer care.

JC Trailers does not cover the following items under its warranty:


Axles, suspension, landing gear, wheels, rims, hubs, hydraulic valves, and other related components.
Air lines, springs, air bags, leveling valves, oil seals, air brake control valves, brake drums, shock absorbers, electrical parts, hydraulic cylinders, hoses, and connections.
Tires, tubes, engines – warranty claims for these must be made directly to their respective dealers.

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